General Christmas Tree Hire

What is included in the Trendy Trees Christmas tree hire service

Our Christmas tree hire service includes the Christmas tree,
fairy lights, decorations, tree topper and base cover.

On installation day our team arrives, professionally
installs and decorates your tree, and returns after the holidays to dismantle
and collect everything.

How long can I keep the hired Christmas tree for

Pricing is for the full festive season. Trees
are generally installed from November onwards and collected during January.



Where does Trendy Trees install hired Christmas trees

We are based in Cape Town and install within
approximately a 50km radius of the city centre.

Is there a minimum booking value

Yes. Our minimum Christmas tree hire booking is based on a
professionally decorated 1.8m Christmas tree package. Smaller trees and additional decorative items may be available on request.

What happens on installation day

Usually 2–3 Trendy Trees staff members in branded clothing
will:

  • Unpack the tree
  • Shape and fluff branches
  • Install lights
  • Professionally decorate the tree
  • Style ribbons and finishing touches
  • Tidy packaging and working areas before leaving

How long does installation take

Installation timing depends on tree size and décor complexity.

Typical times:

  • 1.8m tree: approximately 1 hour
  • 2.1m–2.4m tree: approximately 2 hours
  • Large luxury trees: approximately 3–4 hours

Do I need to be home during installation

No, just arrange access for our team. If the
tree will be far from a power source please also arrange for an extension cable

Can I choose my colour scheme or style

Yes. We encourage clients to share inspiration images or describe the look they would like.

Styles:

  • Traditional Christmas
  • Non-Traditional Christmas
  • Custom Christmas
  • Corporate Branded

Can you match our company branding or interior colours

Yes. We regularly create installations using
corporate colours, hospitality themes, luxury interiors, and branded event
palettes.

Do you decorate trees that customers already own

No. Unfortunately we do not offer a decorating only service.

What extras can I add to my tree installation

Extras may include:

  • Garland
  • Wreaths
  • Fairy lights
  • Wrapped gift boxes
  • Table centrepieces
  • Entrance decorations
  • Outdoor decor
  • Staircase decorations

Do you install outdoor Christmas decorations

Yes, selected outdoor décor and lighting
installations are available

What size tree should I choose

Send us a photo of your space and approximate
ceiling height. We will guide you on the most suitable tree size and
proportions.

Where should the Christmas tree be positioned

Ideally:

  • Away from direct sunlight
  • Near a power source
  • In an area with reasonable access for installation
  • Not directly exposed to weather or moisture
 

Hotels, Offices & Commercial Spaces

Does Trendy Trees decorate hotels

Yes. We regularly install Christmas trees and festive décor
for:

  • Hotel lobbies
  • Guest suites and rooms
  • Reception areas
  • Restaurants
  • Event spaces
  • Spa and wellness areas

Can you install after business hours

In some cases yes, depending on scheduling and staffing availability.

Do you decorate offices

Yes. We provide festive décor for:

  • Reception areas
  • Boardrooms
  • Shared workspaces
  • Office entrances
  • Client entertainment areas

Can you collect office trees after we close for the holidays

Yes. We often coordinate collection dates around office shutdown periods.

Do you work with shopping centres or large commercial installations

Selected large-scale commercial installations are quoted individually – please contact us direct.

 

AirBnB & Short-Term Rentals

Do you offer Christmas trees for AirBnB properties and holiday rentals

Yes. Guests or hosts can arrange installation the day before arrival and collection after departure.

Can you invoice the guest directly

Yes. We can invoice:

  • The guest directly
  • The host
  • The managing agency

Alternatively, the cost can be added to the guest’s accommodation invoice.

 

Security Estates & Access-Controlled Properties

Do you install in security estates

Yes, providing access logistics have been
clearly arranged before installation day.

What happens if access is delayed or refused

Delays or failed access may result in additional call-out or labour charges.

 

Film, Theatre & Events

I am looking for Christmas trees or décor for film, theatre or events. Can you help

Yes. We offer special pricing and short-term rental options
for:

  • Film productions
  • Television
  • Theatre productions
  • Photoshoots
  • Events

Please contact us to arrange a viewing appointment at our Observatory premises.

 

Buying a Christmas Tree

I’m not based in Cape Town but still want a beautiful Christmas tree. What do you offer

We offer premium artificial Christmas trees for purchase, along with curated Trendy Trees decoration bundles.

These can include:

  • Decorations
  • Ribbon
  • Professional lights
  • Tree toppers
  • Styling suggestions

We also provide setup guidance and decorating instructions.

What is included in a Trendy Trees décor bundle

Depending on the package, bundles may include:

  • Coordinated decorations
  • Ribbon
  • Fairy lights
  • Tree topper
  • Styling notes
  • Colour palette guidance

Are your Christmas trees easy to assemble

Yes. Trees are supplied with assembly
instructions and can usually be assembled within 30–90 minutes depending on
size.

Can I buy the exact decorations shown in your photos

In many cases yes, subject to stock
availability.

Do you ship Christmas trees and decorations outside Cape Town

Yes. Selected products can be couriered
nationally within South Africa.

Are the lights included with purchased trees

Some bundles include lights while others offer them as optional extras.

 

Booking & Payments

How do I secure my booking

Bookings are confirmed once the required
deposit/payment has been received.

How early should I book

As early as possible. Premium dates and larger trees book out first.

Can I reserve a specific tree

Yes, We allocate trees according to package size, theme, and availability at the time of booking confirmation.

What happens if I book late in the season

Availability becomes very limited closer to
December and selection options may reduce significantly.

Do you offer refunds or cancellations

Cancellation policies vary depending on timing and stock allocation. Full terms are available during booking.

 

Practical Questions

Will the tree damage my floors or furniture

No. Our team takes care during installation and uses protective measures where necessary.

Are your Christmas trees flame retardant

Our artificial trees are manufactured for indoor decorative use and many ranges include flame-retardant materials.

Do the lights get hot

No. We primarily use LED lighting which remains cool and energy efficient.

Can children and pets be around the tree safely

Yes, however decorations remain fragile and supervision is always recommended around children and pets.

What happens if decorations are damaged

Breakages beyond normal wear and tear may be charged accordingly.

Does Trendy Trees donate Christmas trees or décor

Each year we support a very limited number of pre-planned community projects and charitable initiatives.

How do I apply for a donation or sponsored installation

Applications for the following festive season can be submitted via our online application form.

Do you consider all donation requests

Due to the high volume of requests received each season, we are unfortunately unable to accommodate ad-hoc or last-minute requests.